Privacy Policy
Last Updated: June 2026
Twin Cities Tote Rental (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Submit a contact form
- Request information about our services
- Book a tote rental
- Communicate with us by email, phone, text message, or social media
This information may include:
- Name
- Email address
- Phone number
- Delivery and pickup addresses
- Moving dates
- Any other information you choose to provide
We do not collect payment information through our website.
Website Usage Information
Like many websites, we automatically collect certain information about how visitors use our site. This may include:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on our website
- Referring websites
We use Google Analytics to help us understand website traffic and improve our website and services.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries
- Schedule and manage tote rentals
- Coordinate deliveries and pickups
- Communicate with customers about reservations
- Improve our website and services
- Comply with legal obligations
We do not sell or rent your personal information.
Sharing Information
We may share information with service providers who help us operate our business, such as website hosting providers and technology vendors.
We may also disclose information if required by law or if necessary to protect our legal rights.
Cookies
Our website may use cookies and similar technologies to improve functionality and analyze website traffic.
You can control cookie settings through your web browser.
Data Security
We take reasonable measures to protect the information we collect. However, no method of transmitting or storing information electronically is completely secure.
Data Retention
We retain personal information only as long as necessary to provide our services, maintain business records, and comply with legal obligations.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Your Rights
Depending on applicable laws, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal requirements
To make a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Twin Cities Tote Rental
Maple Grove, Minnesota